Terms of service
These Terms & Conditions (“Terms”) govern your access to and use of our website (the “Website”) and the purchase of products from COMPASS APEX LLC (“we”, “us”, or “our”). By using the Website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, you must not use the Website.
Company Information
Company Name: COMPASS APEX LLC
Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: info@compassapexhome.com
Phone: +1 (307) 259-5221
We operate an independent online retail store offering home décor products, including decorative home accents, artificial greenery, floral arrangements, wall art, and related interior styling accessories. We do not provide any financial, banking, investment, or payment services.
Eligibility
By using the Website, you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction and that you have the legal capacity to enter into binding contracts.
Use of the Website
You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not attempt to gain unauthorized access to any part of the Website, servers, or systems, and you must not interfere with or disrupt the normal operation of the Website.
We reserve the right to suspend or terminate access if we reasonably believe you have violated these Terms or misused the Website.
Products and Information
We make reasonable efforts to ensure that product descriptions, images, dimensions, colors, materials, and pricing information are accurate and up to date.
Because our products may include artificial greenery, floral arrangements, handmade-style décor pieces, framed wall art, and decorative accessories, slight variations in color, texture, size, finish, shape, arrangement, or display effect may occur. These variations are normal and do not constitute defects.
Artificial plants, flowers, and greenery may require light shaping or adjustment after unpacking due to normal compression during shipping. This is generally not considered product damage unless the item is broken, unusable, or significantly different from the product description.
We reserve the right to modify, limit, or discontinue any products, pricing, or promotional offers at any time without prior notice.
Prices, Taxes, and Payment
All prices are listed in U.S. dollars (USD).
Prices generally do not include shipping fees, which are displayed at checkout.
Sales tax may be applied in accordance with applicable laws.
By placing an order, you authorize us and our payment service providers to charge the total order amount to your selected payment method. You are responsible for providing accurate and complete billing information.
Orders and Contract Formation
When you place an order, you are making an offer to purchase products subject to these Terms. We reserve the right to accept or reject any order at our discretion.
A binding contract is formed when we send an order confirmation email or when the products are shipped, whichever occurs first.
We may cancel an order if the product is unavailable, if there is a pricing or listing error, if payment is declined or suspected of fraud, or if the shipping address is invalid or outside our service area. If payment has already been processed, a refund will be issued to the original payment method.
Shipping and Delivery
Shipping methods, costs, and estimated delivery times are shown at checkout and detailed in our Shipping Policy, which forms part of these Terms.
Delivery times are estimates only and are not guaranteed. Delays may occur due to carrier issues, weather conditions, holidays, customs or logistics disruptions, or other circumstances outside our control.
For fragile, oversized, framed, or specially packaged décor items, additional handling time may be required.
Risk of loss or damage transfers to you once the package is handed to the carrier, in accordance with applicable law and our Shipping Policy.
Returns and Refunds
Returns and refunds are governed by our separate Refund & Return Policy, which is incorporated into these Terms by reference. By placing an order, you acknowledge that you have reviewed and agreed to that policy.
Installation and Display Responsibility
Some wall art, hanging décor, or decorative accessories may require proper installation, hanging, mounting, or placement. Customers are responsible for ensuring that products are installed, displayed, or used safely and appropriately.
We are not responsible for damage, injury, or loss caused by improper installation, unsuitable wall surfaces, misuse, alteration, or failure to follow any included instructions.
Intellectual Property
All content on the Website, including text, images, graphics, designs, logos, product photos, layout, and software, is owned by or licensed to COMPASS APEX LLC and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or create derivative works without prior written consent.
Disclaimer of Warranties
To the fullest extent permitted by law, the Website and all products are provided “as is” and “as available.” We make no warranties, express or implied, including fitness for a particular purpose. We do not guarantee that the Website will always be uninterrupted, secure, or error-free.
These Terms do not affect any legal rights that cannot be excluded under applicable consumer protection laws.
Limitation of Liability
To the maximum extent permitted by law, COMPASS APEX LLC shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, business opportunity, or goodwill. Our total liability for any claim related to an order shall not exceed the total amount paid for that order.
Indemnification
You agree to indemnify and hold harmless COMPASS APEX LLC, its officers, employees, service providers, and partners from any claims, losses, liabilities, damages, or expenses arising from your breach of these Terms, misuse of the Website, improper use or installation of products, or violation of applicable laws or third-party rights.
Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles.
Any disputes shall be subject to the jurisdiction of the state or federal courts located in Wyoming, unless consumer protection laws require otherwise.
Changes to These Terms
We may update these Terms from time to time. The latest version will always be posted on the Website with an updated “Last Updated” date.
Your continued use of the Website constitutes acceptance of the revised Terms.
Contact Information
If you have any questions about these Terms, please contact:
COMPASS APEX LLC
Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: info@compassapexhome.com
Phone: +1 (307) 259-5221